Question 1

How do I earn money on CashyGo?

Accepted Answer

CashyGo is a rewards platform that connects users with companies that want to promote their apps and services. From the "Earn" tab on the homepage, you choose an offer from the tasks recommended for you and complete the required steps — for example, downloading an app and reaching a certain level, filling out a survey, or signing up for a service. In return, you earn points: 1,000 points = 1 USD. You can convert your points into real cash, cryptocurrency, or gift cards.

Question 2

Is CashyGo legal and safe?

Accepted Answer

Yes. CashyGo operates under CashyGo INC., a legally registered company in the United States. Your user data is processed in accordance with international data protection standards such as GDPR and KVKK; payments are securely handled through PayPal and licensed crypto infrastructures. Our advertiser partners are international companies, and task terms are always defined transparently. We recommend using a strong password to protect your account.

Question 3

Which devices can I use CashyGo on?

Accepted Answer

CashyGo is available on three platforms: iOS, Android, and Web. You can sign in to your account on any device with the same credentials; your points and balance are displayed in sync across all platforms. For the smoothest experience, we recommend downloading our mobile app from the App Store or Google Play.

Question 4

Which countries is CashyGo available in?

Accepted Answer

CashyGo is a global platform available in many countries worldwide. The available tasks and withdrawal options vary by country based on our advertiser partners' targeting. When you create an account, you'll see the tasks and payment methods active in your specific region.

Question 5

Is there an age limit to use CashyGo?

Accepted Answer

To use CashyGo, you must meet the App Store and Google Play age requirements as well as the legal age limits in your country. Users under 18 may need parental or legal guardian consent. Accounts that don't comply with the age rules will be closed when detected.

Question 6

What types of tasks does CashyGo offer?

Accepted Answer

CashyGo offers a variety of task types to suit different earning styles:App install tasks: Download new mobile apps and complete specific actions (sign up, level up, purchase).Mobile game tasks: Install games and reach specific levels for higher rewards.Survey tasks: Fill out quick surveys for fast earnings.Sign-up & subscription tasks: Register for specific websites or services.Special offers: Participate in select campaigns from our advertiser partners.

Question 7

What rewards and bonuses can I earn?

Accepted Answer

In addition to task rewards, CashyGo has a friend referral system. Each friend who signs up via your referral link earns a bonus equal to 1 USD. You earn 7% of your friend's first withdrawal and 3% of every subsequent withdrawal, automatically credited to your account. These commissions are lifetime — as long as your friend continues using the platform, you continue earning passive income. All bonuses are reflected automatically in your account and can be used in withdrawals.

Question 8

Why do I need to allow app tracking to receive my reward?

Accepted Answer

When you start a task on CashyGo (for example, downloading an app), the app you open usually asks: "Do you allow this app to track your activity?" To receive your reward, you must tap "Allow".The reason is simple: if you don't grant permission, the downloaded app cannot tell us "this user came from CashyGo." Without that information, we can't see that you completed the task and we cannot credit your reward.So tracking permission is a technical step that ensures your reward is correctly added to your account. If you decline, the task is marked as failed and no points are earned.Tip: If you accidentally declined this permission, you can manually enable it in your phone settings under the relevant app. But the safest way is to grant permission before starting the task.

Question 9

I completed the task but didn't receive my reward — what should I do?

Accepted Answer

Task rewards are usually credited to your account automatically the moment you complete the task. If you can't see your reward, the most likely reason is:⚠️ The most common cause: the app tracking permission was declined when the task started. Without permission, the system can't see that the task was completed by you and the reward can't be credited. See Question 2.3 for details.If you granted tracking permission but still don't see the reward, make sure you completed all task requirements (correct account, correct device, requested level or action). If the issue persists, contact our support team at contact@cashygo.com. Including your username, the task name, and the date you completed it will speed up resolution.

Question 10

Why do tasks disappear from my list or change?

Accepted Answer

The offers in your task list update dynamically. A task may disappear from your list for the following reasons:The advertiser may have reached its daily budget.The task is no longer active in your country.You don't meet age, language, or device conditions.You've already completed that task.New tasks suitable for you are automatically added in place of the ones that disappear. Checking your list often helps you not miss high-reward new offers.

Question 11

Can I do the same task more than once?

Accepted Answer

No. Each task can be completed and rewarded only once per user. Trying to redo the same task from a different device or account violates our Terms of Use and will result in your account being closed. However, new tasks specific to you are added to your list every day.

Question 12

I started a survey but got "you are not eligible" — why?

Accepted Answer

Surveys target users with specific demographic profiles (age, gender, interests, purchasing habits, etc.). If, after the first questions, your profile is found not to match the target audience, the survey is automatically ended — this is called "screen-out". There's no penalty for this, and you can continue participating in other surveys. Keeping your profile information up to date increases the number of surveys suitable for you.

Question 13

How do I withdraw my earnings?

Accepted Answer

To withdraw, you need at least 5,000 points (5 USD) in your account balance. Click the "Withdraw" button on your profile page to create a request. Withdrawal options vary by country; on your profile page you'll see the active methods specific to your region. Payment requests are usually approved within 24 hours; this time may vary depending on volume.

Question 14

How do I withdraw step by step?

Accepted Answer

To withdraw, follow these steps:Go to your Profile page and click "Withdraw".Choose the payment method available in your region (PayPal, cryptocurrency, or gift card).Enter the amount you want to withdraw — minimum withdrawal is 5,000 points (5 USD).Enter your account information (PayPal email, crypto wallet address, etc.) and submit the request.Your request is usually approved within 24 hours, and you'll receive an email when it's approved.

Question 15

Do I have tax obligations if I earn a high amount?

Accepted Answer

Tax responsibility for earnings from CashyGo belongs to the user and is subject to the laws of your country of residence. In certain cases, required tax documents may be sent by us within legal obligations. If you regularly earn or receive high amounts, we recommend consulting a local tax advisor for accurate reporting.

Question 16

Can I open multiple accounts?

Accepted Answer

No. On CashyGo, each user can have only one account. Opening multiple accounts violates our Terms of Use and, when detected, all your accounts are permanently closed and your existing balance is forfeited. This rule protects the platform's security and ensures a fair reward distribution for all users.

Question 17

Can I use VPN, emulator, or fake location?

Accepted Answer

No. Using VPN, proxy, emulator, or fake GPS apps on CashyGo is strictly prohibited. Our advertiser partners automatically detect such tools; if detected, the rewards you've earned are canceled and your account may be permanently closed. You must complete tasks on your real device using your own internet connection.

Question 18

My account is suspended — what should I do?

Accepted Answer

If your account has been suspended, a notification with the reason is sent to your registered email address. This usually happens due to multiple accounts, VPN/emulator use, or detected suspicious activity. If you believe the suspension was made in error, you can submit your appeal to contact@cashygo.com; sharing your username, registration email, and details explaining the situation will speed up the review process.

Question 19

How do I delete my account?

Accepted Answer

You can delete your account yourself at any time. Follow Profile → Settings → Delete Account to perform the deletion. Once deleted, your existing balance and task history are removed irreversibly; for that reason, we recommend withdrawing your balance before deletion. For data deletion requests under KVKK and GDPR, you can also contact us at contact@cashygo.com.

Getting Started & About Us

Tasks & Rewards

Withdrawals & Payments

Account & Security